The guarantee from the ONYX Collection is straightforward.
This statement is on every product we manufacture. It is a simple, clear guarantee, and everyone associated with our business understands it. If our product ever fails, we will either provide you with a new item or refund the cost. “Yes, Guaranteed Forever” says it all.
As Onyx Installers, we take great pride in our commitment to customer satisfaction, which extends beyond the product guarantee. When it comes to installations, we go the extra mile to ensure that every detail is handled with the utmost care and expertise. We stand behind our workmanship and offer comprehensive coverage for any installation-related defects or leaks for the life of our customers. Our goal is to provide you with peace of mind, knowing that we are dedicated to resolving any issues that may arise, promptly and effectively. Your satisfaction is our top priority, and we are always available to address any questions, problems, or suggestions you may have. Please don’t hesitate to reach out to us, and we will go above and beyond to ensure that your experience with us exceeds your expectations.